Partner Help Center
and Support Guide for Resellers and Store Owners
Proprietary Technical Manual Access
Due to partner safety and circuit board integrity, wiring schematic details, pin configuration manuals, and MQTT command payloads are strictly restricted. Please contact WeWash support directly to verify your partnership status and receive the official installation package.
1. Partnership Onboarding Steps
For Store Owners and Franchise Owners
You can purchase WeWash boxes to install yourself (autodetect integration) or request a certified technician from our network for free labor installation. Technicians will set up your merchant bank account mapping so you receive real-time direct payouts.
For Technicians & Professional Installers
Register as a 'WeWash Certified Partner' to get free technical training and access the detailed hardware wiring diagram files. Certified partners enjoy special bulk hardware prices and project referrals.
2. Marketing Materials & Merchant Perks
Free Premium QR Vending Acrylic Signs
Every WeWash box comes with a weather-resistant premium acrylic QR code sign for machine fronts, eliminating any extra printing setup fees for your shop.
Lifetime Software & Line Notification Services
All partner shops get permanent access to the WeWash Merchant Dashboard and real-time Line notifications for transactions without any monthly charges (free for the first branch).
3. Hardware Warranty & Support Policy
1-Year Direct Replacement Policy
If the WeWash control box experiences hardware issues or screen malfunctions under normal usage, we ship a brand-new replacement unit immediately with no repair waiting times.
24/7 Technician Hotline Support
Certified partners and technicians can contact our live support line anytime to consult on machine compatibility, MQTT connections, or system tests.
Ready to Partner with WeWash?
Interested in becoming a business partner or accessing the technician wiring diagram manual?